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Autumn Rodeheaver

Creating a delightful customer experience at Stark

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Things I’ve Done

Stark: June 2021 — Present

Customer Success Manager
Developing a delightful customer experience.


WP Engine: May 2019 — June 2021

Flywheel was acquired by WP Engine in 2019

Flywheel Customer Success Manager
Developed an onboarding process for our medium-sized and custom hosting plans that has been used with over 2000 customers. I also specialized in onboarding customers to our billing solutions, becoming a product expert for the business unit. Each month, I created resources to improve the user experience, in addition to working with our marketing team to update existing content.

Flywheel Customer Success Manager, Associate | Aug 2019 — May 2021
Flywheel Customer Success Intern | May — Aug 2019

Autumn smiling at the camera with a green ivy background.
Autumn posed in the middle of a messy kitchen, working on a Macbook.
Photoshoot for Flywheel’s 2020 Black Flyday campaign.

Union College — Lincoln, NE

Bachelor of Arts: Communication, May 2019
Emphasis in Emerging Media; Minor in Marketing

Revolution Pro on Genesis Framework · PROUDLY HOSTED ON FLYWHEEL